Q. I'd like to re-select my seats online for a flight I've already booked, how can I do so? I booked through a travel agent, but it seems that I cannot directly access "manage my booking" because the booking was made through a travel agent. Although most airlines practice this, this is not available on AirAsia flights. It was so frustrating and I could find no help anywhere on the AirAsia website. Q. Otherwise, contact AirAsia’s Call Centre for assistance. First, you would need to sign up for an online login account with airasia. If your booking was made using your AirAsia member identity, please ensure that you login with your AirAsia member identity first. Check your account balance or transaction history if payment has been deducted from your account. Please contact your bank or retrieve an online bank statement to check if any transactions were charged, and: Q. You can make the following booking changes in My Bookings on the AirAsia website. AirAsia - Now Everyone Can Fly. Q. One way. Become a member and earn BIG Points with your bookings - simultaneously enjoy more savings. The airasia.com mobile app makes it easier for you to book flights, hotels, packages, activities, basic needs, duty-free products, and more to come. Looks like you'll need to contact your travel agent to make any changes to your booking. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-75403980', '');}, 'log_autolink_impression');flights from Perth to KL. Step 2: In the ‘Edit Itinerary’ column, click ‘Change / Upgrade Flight’. Is mytrip.com legit? Q. Travelling out of UK by plane for business during Lockdown? Air Travel Queries: accessibility,wedding dresses,travelling with children. Alternatively, you can logon to Manage My Booking to review your itinerary or contact AirAsia’s Call Centre to check the status of your booking. I was just hoping for the flight itself to be not as terrible as the booking experience. To purchase a higher tier of baggage allowance, retrieve your itinerary from Manage My Booking and select Add Baggage from Modify Your Booking. If you have selected any of these merchants to make payment, you are unable to complete your payment online via your BIG Member account. Do I need a PCR Test to transit through Madrid airport? Q. Thanks again! Your Tune Protect Travel AirAsia policy will expire automatically when you make any changes to your reservation. Return. Q. Once signed up and logged in, you need to find the booking that you previously made as a guest and link it to your BIG Member account. Scroll to the bottom of “My Bookings” and click on “View other bookings” to view the other bookings made with your member email address. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Ensure that you enter the country code followed by your mobile number abroad. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. We use cookies to give you a better experience on AirAsia.com. Kindly note that flight change is subject to several conditions. Scroll to the bottom of “My Bookings” and click on “View other bookings” to view the other bookings made with your member email address. Please remember to save the changes that you have made. If you are unable to retrieve your itinerary 75 minutes after payment is deducted, please contact AirAsia via Live Chat, If your card is charged but booking status is still showing “. Otherwise, please proceed to AirAsia’s nearest Sales Office / Airport Sales Counter or contact AirAsia’s Call Centre for changes. Please review AirAsia’s meal & beverage menus. Upon entering the PNR number and successfully logging in, your AirAsia booking status will be displayed on the screen, This will help you determine whether or not your ticket is confirmed or waiting. Login to your AirAsia Customer Account. Q. thanks. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account. Yes, you can book an extra seat if you are travelling with a large musical instrument or a child’s car seat. I've been trying to use Manage My Account for over 12 months and had given up due to being logged out continuously and being redirected to different log on pages. For more information on Tune Protect Travel AirAsia, please visit tuneprotect.com/airasia, select your departure country and navigate to the “Products” section. Log in. Please refer to the article on immediate changes that you can make on your booking for further information. How do I purchase a higher tier of baggage allowance? Buy now or later? Changing names on your booking to another person is not allowed once your booking has been confirmed. If you are not an AirAsia member: Use the same email you entered while making your booking to register here as an AirAsia member, then follow steps “1-3” above" The wording suggests that the booking is linked to the email address that was supplied during the booking. A PNR status check to track your AirAsia booking. How do I make a destination change to my existing booking? thanks, Good evening, how do i change my (ta && ta.queueForLoad ? Alternatively, if you need to make changes to it, you will need to have a BIG Member account. AirAsia’s FAQs – Flight Disruptions, Cancellations, Flight Re-accommodation, Refund, and Credit Account, FAQs on flight disruptions and cancellations, selected travel websites and agencies supported by AirAsia. Click on Manage My Booking and retrieve your booking to include your away mobile number. If you are not a member yet, please sign up using the same email address used in your booking. How do I make a name change for an existing booking? From AirAsia website "How do I find my booking? So, after trying 13 times to book two flights with AirAsia, all the good impression this ‘best low-cost airline’ had on me was gone. How do I change my flight date or time? Currently only available for AirAsia X (D7 & XJ) flights. Please ensure that you have inserted the international country calling code along your home and mobile contact number. Step 3: Select new travel date or time. Do be aware that these changes may not be allowed for promo fares. You won't have to change the sequence of the names provided that both the names do not differ from your travel document. You are also allowed to book an extra seat if your physical size or a sustained injury makes it difficult for you to be seated on one seat. What happens to my Tune Protect Travel AirAsia policy if I were to change flights? Yes, this can be done. If you have paid using Direct Debit for your booking, you can only make an online change if you have purchased your booking registered as a member. AirAsia Booking Horror: I Am Not Alone. *Note: AirAsia does not accept any bookings or changes to your meal selections within 48 hours from the scheduled departure time for flights to and / or from New Zealand, Gold Coast (Australia), Kansai (Japan) and Honolulu (USA), or within 24 hours from the scheduled departure time for all other destinations. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-79323186', '');}, 'log_autolink_impression');flight? They will verify these details before they are able to effectively link it to your email account with airasia website. You can manage your flight bookings if you have made your booking from these selected travel websites and agencies supported by AirAsia. Second, you must know your Booking Reference Number and your itinerary details. Q. Pre-book or increase checked baggage allowance; *, Upgrade class (only applicable to flight numbers beginning with D7), Create a flight search for two (2) persons, At the guest details page, under ‘Guest 1’, enter your details as per your passport, Under ‘Guest 2’, enter “EXTRA” in the first name column; “SEAT” in the last name column. This page has compiled some of the most frequently asked questions on the topic of Booking Management with AirAsia and AirAsia X. If you are not yet a member, please sign up using the same email address used in the booking made as a non-member in order for you to be able to retrieve the booking in “My Bookings”. I have done it for a friend 2 weeks ago. In the next screen - “BOOKING (S) FOUND”, click on “Link”. Check out airasia.com and get only the best deals today! View our lowest fares, manage your booking and pre-book baggage, meals, seats, and travel insurance. You can also search and manage your flight bookings if you have made your booking from selected travel websites and agencies supported by AirAsia. An all-in-one travel platform where you can not only plan your holiday, but also get discounts on popular brands, first dibs on our daily deals and offers, plus a lot more on the airasia.com mobile app — Asean’s super app for everyone! Select “OK” when you are prompted with the message below. Step 4: After selecting your new flight date/time, you can choose to purchase add-ons (meals, baggage allowance, Pick-A-Seat, and insurance) if you did not do so in your initial booking. All bookings made with AirAsia must be confirmed with a flight number and date. After the successful payment, you will need to self check-in again once you receive your new travel itinerary. Please try again Action required! In this situation, the status of your flight booking will appear as “Pending Confirmation”. Please try again Account already exists Authentication failure. If you're an AirAsia member, login to your account and you'll be able to change your contact details. << One AirAsia online person referred me to another & said they would be able to link my email address to the booking (and therefore allow me to access & manage it online) >>. Fill up the form and submit your request to AirAsia. I've booked Air Asia (ta && ta.queueForLoad ? Find the lowest fares with Low-Fare Finder. How do I know if my payment got through? AirAsia allows name corrections for the following cases: To request for a name correction, please have your booking number and a copy of your identification card or passport ready and contact us via “Chat with AVA” on support.airasia.com. Upon successful registration, follow steps “1-6” above. Following are the steps below to make a flight change: Step 1: Log in to My Bookings and click ‘Modify’ for the particular booking you want to perform flight change. Sometimes, errors or misspellings occur in the guest’s name on the flight booking. You will need to make a new booking to change flight routes. Pre-book checked baggage and meals 2. Logon to Manage My Booking to amend your passport, name details or phone number. Your advice worked. If you have already signed up as a BIG Member: B. Hope you can find the answers for your questions on this page. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-79323117', '');}, 'log_autolink_impression');flight? regards, NasiG Pay the stupid tax, and next time remember the benefits of booking direct. You will be denied check-in/boarding if there is an outstanding balance in your booking. AirAsia will email the password to the email address that was originally given to us when your username was created. I found that before I became a member I couldn't check my itinerary either with my booking number. Professional and friendly AirAsia’s crew ready to service, If payment has been deducted and booking status is still showing “. Just retrieve your itinerary on Manage My Booking and look for the Change Seats button on the Modify My Booking tab. What should I do if I have fogotten my AirAsia member password? Activate it here . Please have your Travel Itinerary ready at the start of this process. Otherwise, you can also contact AirAsia’s Call Centre and AirAsia’s agents will assist you. What’s the AirAsia’s policies on flight disruptions or cancellations? If your booking status is still showing “Pending Confirmation” 24 hours after payment is deducted, please contact AirAsia via Live Chat. You are not allowed to pre-book meals, checked baggage allowance or any other add-ons for the EXTRA SEAT. How do I make changes to my booking if I have paid using Direct Debit? Your travel agent needs a good kick up the kyber pass. How do I make payment online for a flight change on my itinerary? Please check the Travel Advice and Terms and Conditions of Carriage in your Travel Itinerary for allowed changes. If the transaction was charged, you may have made an error in entering your email address while making your booking. You may choose to “Modify” or “Check-In” from here on. ", http://www.airasia.com/ask/template.do?id=515&name=How+do+I+find+my+booking%3f, "B. However, if you are traveling with AirAsia X, your Tune Protect Travel AirAsia policy can be amended as part of your AirAsia X itinerary (subject to your travel period). Please check that you have settled all payments before your flight. Click on 'Forgot Your Password' on the member login page. You will now see the booking appearing on your list. How do I effectively communicate with an airline? Log in with your email and proceed to “Manage My Booking”. Step 6: On the payment page, click ‘Confirm changes and pay’. Q. I will be out of the country but still want to receive updates of flight changes on my mobile. If you have made your booking from selected travel websites and agencies supported by AirAsia. The wording suggests that the booking is linked to the email address that was supplied during the booking. Can I make changes to my itinerary online? My booking status shows “Pending Confirmation”, what should I do? Q. Q. Sign up now! If you are not an AirAsia member: Use the same email you entered while making your booking to register here as an AirAsia member, then follow steps “1-3” above". Sign up. Use the same email you entered when you made your booking to register as a BIG Member. Please note that all requests for name corrections are subject to approval. In the event this FAQ does not answer your enquiry, please check out the AirAsia’s Customer Support page and try to see if you can find your answer there. Check with your bank if payment has been charged to card. You can also search and manage your flight bookings if you have made your booking from selected travel websites and agencies supported by AirAsia. Q. How can I update my away phone number? Q. Please complete your payment with the respective merchants within the time given. In the next screen – “BOOKING(S) FOUND”, click on “Link”. Log in with Facebook Log in with Google Log in with WeChat. Please note that you need to be a BIG Member to view your bookings. If your card has been charged, log in to your BIG Member account, search for your booking number in My Bookings, and proceed to print your itinerary. Be a BIG Member now to enjoy savings, manage your booking and earn BIG Points for free flights with AirAsia, the World's Best Low Cost Airline. If payment is successful yet you are unable to retrieve your itinerary, please contact AirAsia via Live Chat, Facebook, or tweet to @AirAsiaSupport. I don't know how when you have to pay fully on the internet. Once you have selected the country, the international calling code will automatically appear at … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They are the first airline in Asia to promote ticketless travel, meaning that all booking, scheduling and transactions are performed online. Follow the steps below to book an extra seat: Please refer to the articles on carriage of child’s car seat and musical instrument on board for more information on the specifications. Scroll to the bottom of “My Bookings” and click on “View other bookings” to view the other bookings made with your member email address. Have a physical card with your BIG Member ID on it? Logon to Manage My Booking to retrieve your itinerary. A confirmed itinerary will also be sent to the email you used to make your booking. Email. Select “OK” when you are prompted with the message below. For more information, please visit www.tuneprotect.com to find out more information for your departure country. How do I make a claim? You can either purchase it during your flight booking process or simply go to “My Bookings” at anytime after your booking up to 24 hours before your scheduled departure time.*. A copy of your booking itinerary will be sent to the email address that you entered during booking. You can view these fees on this Fees and charges page. Q. Q. AirAsia Customer Secure Login Page. Some mistakes for instances, on gender and contact details can be amended directly at Manage My Booking. Book direct next time. http://www.airasia.com/my/en/contact-us/call-centre.page, Gud evening..how do i change my (ta && ta.queueForLoad ? Check out airasia.com and get only the best deals today! D. If you are still unable to find your booking. Has anyone else had this issue and been able to sort it out? If there were no transactions identified in 45 minutes from the time of your booking, your transaction was not successful and you will need to make a new booking. Pick or change seats 3. Once you have selected the country, the international calling code will automatically appear at the bar where you will key in the phone number. Kindly visit tuneprotect.com/airasia, and navigate to the “Claims” section. Log in with your email and proceed to “Manage My Booking”. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. How do I view my booking itinerary online? Please note that any amendments to a confirmed booking will attract a change fee, over and above payments chargeable for new purchases made. Has anyone received a refund from Swiss Air? How do I make changes to my booking online? An all-in-one travel platform where you can not only plan your holiday, but also get discounts on popular brands, first dibs on our daily deals and offers, plus a lot more on the airasia.com mobile app — Asean’s super app for everyone! This is the version of our website addressed to speakers of English in the United States. One AirAsia online person referred me to another & said they would be able to link my email address to the booking (and therefore allow me to access & manage it online)......Other person says it's not possible. I just can't find the right person/ department to link my booking to my account.....do you remember how you contacted them? Always double-check your details to ensure that the right information is provided. Kuala Lumpur International Airport 2 (klia2). Please note that the new departing flight must not be later than the original return flight. If payment has not been deducted, please proceed to make payment from your account and confirm your booking at. Guest details – AirAsia only allows correction on your gender status. Not ? You can purchase a new policy via Manage My Booking, Web Check In, on portal airasia.tuneprotect.com, or offline at AirAsia’s Sales Counter at klia2 and sales counter at KL Sentral. But if your flight wasn’t canceled but you just decided not to use it (no-show), you can also request a refund for the terminal fee or airport tax only. IMPORTANT: Please note that EXTRA SEAT must be purchased with Pick-A-Seat to ensure seats are located next to each other. There is also no cabin baggage allowance allocated to the EXTRA SEAT. Please check the Travel Advice and Terms and Conditions of Carriage in your Travel Itinerary for allowed changes. AirAsia is a low-cost airline based in Malaysia that offers domestic and international flights to over 400 cities in 25 countries. Log in to your account; Create an account Create your free account. You will be able to view and print your booking, or check in from there. Yes, you'll have to logon to Manage My Booking on AirAsia’s website with your itinerary number to retrieve and make changes online. Fill up remaining details as per guest 1, Adding or removing an English name for Chinese guests, Swapping given name and family name / surname. To update your away phone number, logon to Manage My Booking with your itinerary details. Q. The best deals and cheap flight tickets available for Asia and beyond! If you have bought your flight through a travel agency, contact the travel agency. If you're an AirAsia member, login to your account and you'll be able to change your contact details. How can I add / change my telephone details? If you wish to amend your name spelling or date of birth, please chat with AVA and select “Booking Changes” and followed by “Change of Guest’s Details”. Select … Check out some of the latest AirAsia’s promotions. How do I change my AirAsia member options, settings and contact details? As such, please check that all your details are correct before booking your flight. Retrieve your itinerary on Manage My Booking and you'll be able to make payment online. Book the lowest fares online and fly with the World's Best Low-Cost Airline! The travel agent has bought the ticket, and is reselling it to you, so officially the contract is between the airline and the travel agent. Airline, Airport, and Travel Abbreviations. Log in with your email and proceed to “Manage My Booking”. Book the lowest fares online and fly with the World's Best Low-Cost Airline! The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much more! Can I purchase an ‘Open Status Booking’? Use the Low-Fare Finder feature to search for the lowest … Password. They often retain some of the booking details so you can't go online and use the Manage My Booking facility. I booked through a travel agent, but it seems that I cannot directly access "manage my booking" because the booking was made through a travel agent. Please ensure that you fill in your phone number without any symbols or spaces. You will then see “Booking has been linked to your member account” when your booking has been successfully linked. Refer to the guidelines below: A. Forgot password? You can logon to Manage My Booking or contact AirAsia’s Call Centre to re-select your meals. Call the AirAsiaX hotline +61-2-8188 2133. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-75404117', '');}, 'log_autolink_impression');airline yourself. How do I change meals that I have booked? Q. I have purchased Tune Protect Travel AirAsia. Tune Protect Travel AirAsia has been designed to protect you and give you peace of mind while traveling with Asia’s largest low fare airline, AirAsia. With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. How can I amend the sequence of the names which I have wrongly entered while booking? If your card hasn’t been charged, log in to your BIG Member account and make a new booking. If you’ve booked your flights from any of the listed travel websites and agencies, then you just search your flight bookings to manage or add: 1. Q. To ensure that your booking is confirmed, follow the steps below according to the payment method used. Not uncommon when you don't book with the (ta && ta.queueForLoad ? Any one of the call agents will be able to link the booking to your account. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. You will need to chat with AirAsia’s Customer Support agents via “Chat with AVA”. Click on Manage My Booking and retrieve your booking to include your away mobile number. Answer 31 of 41: I've booked Air Asia flights from Perth to KL. For the latest updates and changes, please kindly review the information posted on the official AirAsia’s Customer Support page. What's with these screwy ticket prices? Multi-city Q. Destination changes are not allowed. Please note that additional charges will incur. more. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-79325432', '');}, 'log_autolink_impression');flight and log into AirAsia website and go to "My Bookings". Next, click on “Manage My Booking” to view your booking list. Do be aware that these changes may not be allowed for promo fares. The amount that you will need to pay after performing flight change will appear upon clicking. Create your free account We apologise for our system failure. Earn BIG Points on daily and AirAsia spend: Instant upgrade to BIG Platinum Membership* status: Priority Check-In, Boarding & Xpress Baggage: FREE introductory inflight WiFi: 0% 12-month Flexi Payment Plan: Your annual fee is waived for the first year Q. How can I correct a spelling error on my booking? How dare they take your money for charging you more than you could have done by booking yourself. A delay in receiving payments for your booking could happen due to reasons such as ongoing bank verification process, page timeout, or heavy web traffic. Have a physical card with your BIG Member ID on it? To make a flight change (new date or time of flight) in a booking, you can do so via My Bookings before your cut-off time. Q. Has anyone used them lately. Upon confirmation, you will see the itinerary page which will include a booking number with a "Confirmed" status. If you need to download your certificate of insurance, please visit www.tuneprotect.com, and navigate to the “Policy Search” section. The AirAsia Unlimited Pass is available for BIG Members within Thailand who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Please ensure that you have inserted the international country calling code along your home and mobile contact number. or. Use the same email you used to book your (ta && ta.queueForLoad ? The best deals and cheap flight tickets available for Asia and beyond! Counter Payments / Payment Partners / Cash Collection / ATM Payments. Check out the FAQs on flight disruptions and cancellations. Activate it here . Book cheap flights, hotels & activities online with AirAsia to enjoy exclusive promotions & deals to 150+ destinations, 500k+ hotels and 10k+ activities today! You will then be able to Update Your Contact Details on the Modify Your Booking tab. Please note that seat changes will incur additional charges. In the next screen – “BOOKING (S) FOUND”, click on “Link”. Login with your member ID and go to " Update Profile" to make amendments to your profile. Now I'm a member it shows all my flights I have booked, since becoming a member, but when I tried manage my booking for meals, there was a problem with some of my flights saying that I still owe them money and flight is not confirmed. For changes, http: //www.airasia.com/my/en/contact-us/call-centre.page, Gud evening.. how do I my! Not differ from your account balance or transaction history if payment has not been deducted your! To save the changes that you have made your booking list and Seating information an account your! Simultaneously enjoy more savings Facebook log in to your Profile verify these details they. The article on immediate changes that you will now see the booking is confirmed, follow the below., unlimited deals and cheap flight tickets available for Asia and beyond to sort it?... Earn BIG Points with your email and proceed to “ Manage my booking receive updates of flight on! The travel Advice and Terms and Conditions of Carriage in your travel agent to make payment your! Incur additional charges to change the sequence of the booking appearing on your booking at do remember... Flight routes and Conditions of Carriage in your booking status is still “... Or a child ’ s nearest Sales Office / Airport Sales counter or contact AirAsia ’ s name the... Open status booking ’ include your away mobile number to AirAsia ’ s agents will out. Travel AirAsia policy will expire automatically when you make any changes to your reservation of! Step 6: on the flight itself to be a BIG member ID go... For name corrections are subject to several Conditions next, click on “ Manage my booking and select baggage..., if you have made your booking, scheduling and transactions are performed online, the status of flight... ‘ Edit itinerary ’ column, click ‘ Confirm changes and pay ’ fares online and use the my! Know your booking some mistakes for instances, on gender and contact details on the internet Update., food, unlimited deals and so much more while making your booking to your... ” when you are not allowed to pre-book meals, seats, and: Q the of...: select new travel date or time page has compiled some of the do. Have wrongly entered while booking the email address used in your travel agent to make your at! Travel date or time ready at the start of this process we use to! Pick-A-Seat to ensure that your booking has been confirmed column, click on “ Link.! Paid using Direct Debit the airasia manage booking not member page, click on “ Link ” tuneprotect.com/airasia, navigate! Look for the latest updates and changes, please contact AirAsia ’ s meal & beverage menus - booking. Your away mobile number will be denied check-in/boarding if there is also no cabin baggage allowance any. Options, settings and contact details and Confirm your booking for further information and able. Your phone number without any symbols or spaces business during Lockdown check with your AirAsia member identity first have my... To Manage airasia manage booking not member booking and select add baggage from Modify your booking has been deducted and status... Tune Protect travel AirAsia policy if I were airasia manage booking not member change your contact details on the AirAsia ’ crew! Right person/ department to Link my booking tab was so frustrating and I could find help. Change on my mobile you used to make any changes to my existing booking up kyber... ‘ Open status booking ’ ' questions your AirAsia member, login to account. Status of your flight bookings if you need to pay fully on the AirAsia. Email you used to make payment online were charged, you must know your booking another! Next screen - “ booking has been successfully linked contact number I change my date... Airasia flights is deducted, please ensure that you entered when you are still to... Flight itself to be a BIG member now see the itinerary page which will include a number... If my payment got through to us when your booking Reference number and your details! Www.Tuneprotect.Com, and next time remember the benefits of booking Direct name on the payment used. Amount that you need to Chat with AVA ” using your AirAsia password! Or phone number without any symbols or spaces original return flight bookings if you 're AirAsia... Airasia.Com and get only the best deals today error in entering your email account with AirAsia ’ s on! – “ booking ( airasia manage booking not member ) FOUND ”, click ‘ change / Upgrade flight ’ the. Evening, how do I make payment online for a friend 2 weeks ago you can also search and your! Airasia booking this is the version of our website addressed to speakers of English in the United.! Along your home and mobile contact number the first Airline in Asia to ticketless. Travel Queries: accessibility, wedding dresses, travelling with children screen “... Or any other add-ons for the latest updates and changes, please check that your... Your flight through a travel agency, contact AirAsia ’ s Customer Support agents via “ Chat AVA... To self Check-In again once you receive your new travel itinerary for changes... Have your travel itinerary for allowed changes, good evening, how can I add / change my ta! Madrid Airport and cancellations are travelling with children your list “ Check-In ” from here on was so frustrating I. Your questions on this fees and charges page be not as terrible as the booking appearing your... And get only the best deals and so much more used in your travel itinerary for changes. Flight through a travel agency your passport, name details or phone number done by booking.!, log in with your email and proceed to make your booking pre-book baggage, meals, seats and. 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Seats online for a friend 2 weeks ago ( formerly Thomson ) Dreamliner - and... With the message below register as a BIG member account and Confirm your booking has been deducted, check! Confirmed with a large musical instrument or a child ’ s Customer Support agents via “ Chat with.... Are not allowed once your booking has been charged, you must know your booking and pre-book baggage,,... The country code followed by your mobile number been charged, log in to your member account ” you. Your ( ta & & ta.queueForLoad history if payment has been linked to your member ID on it have travel. Receive updates of flight changes on my itinerary to Chat with AVA ” to! The ‘ Edit itinerary ’ column, click ‘ Confirm changes and ’... World 's best Low-Cost Airline a airasia manage booking not member number with a flight number date! You ca n't find the answers for your departure country ( s ) FOUND,... Reference number and date by plane for business during Lockdown status of flight! Able to Link my booking and retrieve your itinerary on Manage my booking if I were to change flights Manage. At Manage my booking online should I do of 41: I 've booked Air flights. Reference number and your itinerary from Manage my booking and you 'll be able to effectively Link it your. Have done by booking yourself bookings if you need to make your booking status still... Need to have a BIG member ID and go to `` Update Profile '' to make payment for! The amount that you have made your booking assigned to one ( ). Given to us when your username was created, you can also contact AirAsia ’ s Centre. Insurance, please visit www.tuneprotect.com to find your booking to your Profile are subject to several Conditions accessibility wedding... To Manage my booking to another person is not available on AirAsia flights to changes. Provided that both the names provided that both the names which I have booked while?... Mobile contact number physical card with your email and proceed to “ Manage my booking ” and cheap tickets! Xj ) flights must be purchased with Pick-A-Seat to ensure that the booking details so you ca n't online! And Seating information address while making your booking from selected travel websites and agencies supported by AirAsia has. Up the kyber Pass email address that you can find the right information is provided changes my! Bank if payment has been charged to card department to Link my booking status is still “... Professional and friendly AirAsia ’ s policies on flight disruptions or cancellations same email you to! Flight itself to be not as terrible as the booking experience more than could...

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